Privacy Policy

1. Introduction

Your privacy is important to us. It is the policy of JWB Health to respect your privacy regarding any information we may collect from you across our website, landing pages, and any other platforms we operate.

This Privacy Policy explains how we collect, use, and protect your information in accordance with HIPAA, CMS marketing guidelines, and all applicable federal and state privacy laws.

2. Information We Collect

We only collect personal information that is necessary to provide you with services, such as Medicare plan comparisons, insurance quotes, or consultation scheduling.
This may include:

• Name

• Email address

• Phone number

• Date of birth

• ZIP code or location

• Health-related information voluntarily shared for plan matching

All data is collected lawfully, with your consent, and for legitimate purposes related to providing you services.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and requests

• Connect you with a licensed insurance agent

• Provide personalized Medicare plan options

• Send updates, reminders, or educational materials about insurance coverage

• Comply with legal and regulatory requirements

Your data will never be sold to third parties for their marketing purposes.

4. Data Protection and Retention

We retain your information only as long as necessary to fulfill the purposes stated above.

All collected data is securely stored and protected using industry-standard encryption and access controls to prevent unauthorized access, alteration, disclosure, or destruction.

We comply fully with HIPAA (Health Insurance Portability and Accountability Act) to ensure your personal and health-related data is safeguarded.

5. Consent to Contact (TCPA Compliance)

By submitting your information on this website or through our forms, you consent to be contacted by JWB Health or its licensed insurance agents via phone, SMS text message, or email about Medicare Advantage, Medicare Supplement, and Prescription Drug Plan options — even if you are on a federal or state Do-Not-Call list.

You understand that:

• Consent is not a condition of purchase

• Message and data rates may apply

• You can withdraw consent at any time by replying STOP or contacting us directly

6. SMS/Text Messaging Policy (A2P 10DLC Compliance)

By providing your phone number, you agree to receive text messages from JWB Health for important updates, appointment reminders, plan follow-ups, and special offers.

Message Frequency: Varies depending on engagement and service needs.
Opt-Out: You can stop receiving messages anytime by replying STOP.
Help: Reply HELP for assistance or email [email protected].
Message & Data Rates: Standard carrier rates may apply.
Data Privacy: Your phone number will not be shared or sold.
Eligibility: You must be at least 18 years old to opt in.

7. Third-Party Links

Our website may contain links to external sites. JWB Health is not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately before engaging with them.

8. Cookies & Tracking

We use cookies to improve your browsing experience and analyze website performance. Cookies help remember your preferences and provide a more personalized user experience.

You can choose to disable cookies through your browser settings, though some site features may not function properly without them.

9. Your Rights

You have the right to:

• Access, update, or correct your personal data

• Request deletion of your information where applicable

• Withdraw consent for contact or data use

• File a complaint if you believe your data has been misused

Requests can be made by contacting us directly (see details below).

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. Continued use of our services after changes are posted signifies your acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

JWB Health
📧 [email protected]
📞 (713) 818-4853
📍 Texas, USA