Welcome to JWB Insurance Group, LLC ("Company," "we," "our," "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use our website www.jwb.health (the "Site") and related services. Please read carefully.
This Policy applies to information collected online through the Site and any pages that link to it. It does not replace any Notice of Privacy Practices that may apply to protected health information (PHI) under HIPAA. If you receive services that involve PHI, you may also receive a separate HIPAA notice describing our privacy practices for PHI.
We collect information you provide and information collected automatically. Information you provide: name, email address, phone number, address, date of birth, demographic details, application data (e.g., household size, dependents), coverage preferences, documents you upload, and messages you send us. Automatically collected: IP address, device and browser information, pages viewed, referring/exit pages, timestamps, approximate location, and cookie/advertising identifiers. We and our service providers may use cookies, pixels, and similar technologies. From third parties: lead providers, marketing partners, analytics providers, identity verification services, and insurance carriers or general agencies for quoting, underwriting, enrollment, and servicing.
We use information to: provide and improve the Site and our services; process quotes, applications, and enrollments; personalize content; communicate with you (including service, transactional, and marketing messages); comply with legal obligations; prevent fraud and abuse; and maintain security and integrity.
Where GDPR/UK GDPR applies, we rely on: (i) performance of a contract (e.g., providing quotes and services), (ii) legitimate interests (e.g., Site security, preventing fraud, improving services), (iii) consent (e.g., certain cookies/marketing where required), and (iv) compliance with legal obligations.
We may share information with: (1) service providers and vendors who perform services for us (hosting, analytics, communications, fraud prevention), (2) insurance carriers, general agencies, and licensed partners to obtain quotes, underwrite, enroll, and service policies, (3) advisors (legal, accounting), and (4) as required by law or to protect rights, safety, and security. We may transfer information in connection with a corporate transaction (e.g., merger, acquisition, or asset sale). We do not sell personal information as the term is commonly understood. Where state privacy laws define "sell" or "share" to include cross‑context behavioral advertising, we will honor opt‑out rights as applicable.
We use cookies and similar technologies to operate the Site, remember your preferences, understand usage, and measure marketing. You can manage cookies via your browser settings or cookie banner (where provided). Blocking cookies may impact Site functionality.
We may use analytics tools (e.g., Google Analytics) and advertising partners to measure performance and deliver or measure ads. These partners may set cookies or read identifiers to understand your activity on the Site and other sites. You can learn about Google’s practices at policies.google.com/technologies/partner‑sites and opt out of certain advertising cookies via your browser or industry tools such as optout.aboutads.info and optout.networkadvertising.org.
Marketing: You can opt out of marketing emails by using the unsubscribe link in the message. Service emails will still be sent. Cookies: Use your browser settings or our cookie controls (if available). Do Not Track: We do not respond to browser DNT signals. Consent withdrawal: Where we rely on consent, you may withdraw it at any time with future effect.
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, to restrict or object to certain processing, and to opt out of certain targeted advertising or profiling. California residents may have rights under the CCPA/CPRA, including to opt out of "selling" or "sharing" personal information, limit certain uses of sensitive personal information, and not be discriminated against for exercising rights. To exercise rights, contact us using the information below. We will verify your request consistent with applicable law and may deny requests where exceptions apply.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements, then delete or anonymize it consistent with our retention policies.
The Site is not directed to children under 13 (or under the age required by applicable law). We do not knowingly collect personal information from children. If we learn we have done so, we will take appropriate steps to delete it.
If you access the Site from outside the United States, your information may be processed in the U.S. and other countries that may have different data protection laws. Where required, we use appropriate safeguards for such transfers.
The Site may contain links to external websites. We do not endorse or assume responsibility for their content, policies, or services.
We may update this Privacy Policy from time to time. The Effective Date above reflects the latest version. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.
This Policy is governed by the laws of the State of Texas, without regard to conflict of law provisions.
Questions or requests: Email privacy@jwb.health or write to JWB Insurance Group, LLC, Attn: Privacy, [Company Address]. Please do not send sensitive information via unencrypted email.
Sincerely, Jorge W. Briones, CEO